Shipping policy
Last updated: April 8, 2025
Thank you for shopping at Troveberry! We are committed to delivering your order as efficiently and transparently as possible. Please review our shipping policy below.
Where We Ship
We offer FREE worldwide shipping to selected countries.
Below you can find the estimated delivery times depending on your location:
United Arab Emirates – Free – 1–8 business days
Argentina – Free – 1–15 business days
Austria – Free – 1–9 business days
Australia – Free – 1–10 business days
Belgium – Free – 1–7 business days
Brazil – Free – 1–15 business days
Canada – Free – 1–9 business days
Switzerland – Free – 1–8 business days
Denmark – Free – 4–12 business days
Spain – Free – 4–9 business days
France – Free – 4–10 business days
United Kingdom – Free – 4–9 business days
Ireland – Free – 4–11 business days
Israel – Free – 4–14 business days
Italy – Free – 4–10 business days
Mexico – Free – 4–15 business days
Netherlands – Free – 1–8 business days
Norway – Free – 4–15 business days
New Zealand – Free – 4–8 business days
Poland – Free – 4–10 business days
Portugal – Free – 4–15 business days
Saudi Arabia – Free – 4–21 business days
Sweden – Free – 4–10 business days
Singapore – Free – 1–6 business days
United States – Free – 4–8 business days
All orders are processed within 1–2 business days. Tracking information will be sent via email as soon as your order has shipped.
Processing Time
All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few additional days. We will notify you by email in such cases.
Shipping Times & Estimates
Standard estimated delivery time:
3–20 business days, depending on destination country and local postal service efficiency.
Please note that shipping times are estimates and may vary due to customs processing or other factors beyond our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available). Some shipping methods may not include full tracking, depending on destination.
Shipping Costs
Shipping fees will be calculated and displayed at checkout based on your destination and order value.
We occasionally offer free shipping promotions – stay tuned for these deals!
Customs, Duties, and Taxes
Troveberry is not responsible for any customs duties, taxes, or fees imposed by your country upon delivery. These charges are the responsibility of the customer.
Please check your country’s import regulations before placing an order.
Lost or Delayed Packages
If your order has not arrived within 30 business days, please contact us at info@troveberry.com and we will do our best to assist you.
Please double-check your shipping address before placing your order – we are not responsible for failed deliveries due to incorrect or incomplete addresses.
Need Help?
If you have any questions about your order or our shipping policy, feel free to contact us at info@troveberry.com. We’re here to help!