Terms of service
Effective Date: 05.04.2025
Welcome to Troveberry. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Company Information
Troveberry is operated by a sole proprietor based in the United Kingdom. All services and sales are processed in accordance with UK and European Union law, including GDPR compliance.
2. Eligibility and Jurisdiction
Our services are primarily intended for customers in Tier-1 countries, including but not limited to the United States, Canada, the United Kingdom, Australia, and select EU countries.
You must be at least 18 years old or have the permission of a legal guardian to make purchases on this website.
3. Products and Orders
All products listed on the website are subject to availability. We reserve the right to cancel any order for any reason, including suspected fraud, shipping restrictions, or pricing errors.
4. Pricing and Payment
All prices are listed in USD and include VAT where applicable.
We accept major credit cards and secure online payments via Stripe.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
5. Shipping and Delivery
We offer international shipping to eligible Tier-1 countries. Estimated delivery times vary depending on destination and courier services.
We are not responsible for delays caused by customs clearance, shipping carriers, or force majeure events.
6. Returns and Refunds
We offer a 30 days return policy for unused and unopened items in their original packaging.
To request a return, please contact us at info@troveberry.com. Refunds will be issued to the original payment method upon inspection of the returned item.
7. Limitation of Liability
Troveberry shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.
8. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Troveberry or its content suppliers and protected by international copyright laws.
9. Privacy and Data Protection
We respect your privacy and handle your personal data in accordance with the General Data Protection Regulation (GDPR).
Please refer to our [Privacy Policy] for details on how we collect, use, and store your information.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page and will take effect immediately upon publication. Continued use of our website constitutes your acceptance of any revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
If you have any questions, please contact us at info@troveberry.com